My viewNews
Pay attention to building a workplace legacy (II)
Workplace legacy conversations aren't as popular as they should be.
Tag: bosede
My viewNews
Workplace order: When the boss is the issue
In 10 years of corporate training and consulting, I have worked with business owners and leaders, who…
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Customer service habits of great salespeople
In today’s competitive business environment, people may forget your advert, but they rarely forget how you made…
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Service quality assurance, customers and sales growth
Dear business leader, when was the last time you pseudo-called your customer service telephone lines or touchpoints…
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Flogging apprentices out of artisanship: Matters arising
First, let me thank you for reading my articles weekly. It's exciting to note that it's already…
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Handling the ‘feeling used’ mode at work
I trust your week is going well. I am taking a break this week from the series…
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Old habits don’t retire as you grow older!
You probably belong to the school of thought that would love to feel comforted by the myth…
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When suitability can’t help you scale
In today’s marketplace, many professionals are suitable. Fewer are preferred. There comes a point in your business…
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Business practices that build public trust in your brand
This is the second and concluding part of last week's piece in which I highlighted common business…
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Business practices that break public trust in your brand
Trust is not a mere branding exercise. It is a behavioural asset that is built slowly, damaged…