Customer service habits of great salespeople
In today’s competitive business environment, people may forget your advert, but they…
Service quality assurance, customers and sales growth
Dear business leader, when was the last time you pseudo-called your customer…
Customers: Service automation vs Team habit
One key area where technological support for entrepreneurs in small and big…
Flogging apprentices out of artisanship: Matters arising
First, let me thank you for reading my articles weekly. It's exciting…
Bad habits that don’t change as you age
Last week, we established the fact that aging may bring you experience,…
Good habits are not accidental
Last week, I started the series on personal habit awareness and mastery.…
Old habits don’t retire as you grow older!
You probably belong to the school of thought that would love to…
Trap: When CEOs reward visibility over value
Visibility is a valid strategy when deployed by a value-driven professional; but…
One worry most Nigerian startup CEO have
It is called the CEO expectations, versus mid-level managers' reality gap. It…