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Ethiopian Airline passenger seeks compensation over missing bag

David Adenekan
David Adenekan
Amamieye

Following the lost of his baggage since 2021, an Ethiopian Airline passenger, Bishop Michael Amamieye, has sought compensation from the airline.

The passenger disclosed that he travelled on Ethiopian Airways on November 17, 2021 from Lagos to Maputo through Addis Ababa.

He said, “From all my online findings, I noticed that Mozambique does visa on arrival for Nigerian passport holders. I was cleared to travel from Lagos and Addis Ababa where I had an over night stay. I was surprised that at Maputo, I was returned back to the plane with my bag which was collected from me at the foot of the plane.

“Unfortunately, my bag never arrived. I have called and emailed Ethiopian Airways several times over the past seven months. They never called me.”

The passenger said after persistent calls and emails and physical presence as well as the assistance of the Federal Airports Authority of Nigeria, FAAN, Ethiopian Airways offered him $360 which he described as “poor” and rejected it.

He stated that the airline should return his bag or pay him the necessary compensation.

He added, “The cost of my personal effects in the bag is over four thousand dollars ($4000). The box itself was $200 when I bought it in St. Maarten in February 2020.

“I also noticed that every effort to get Ethiopian Airways to consider my pleas has yielded no result. In fact, they know that even if I pursue the case legally, I will be frustrated so they are careless. My lawyer has written severally to them with no response.

“I need help to get Ethiopian Airways compensate me reasonably or return my lost bag intact. I am sure several others have suffered this situation and they were frustrated. I refuse to be frustrated after nine months.”

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