The Joint Admissions and Matriculation Board, JAMB, has informed institutions, candidates and all other users of its Central Admissions Processing System, CAPS, that the platform is temporarily unavailable.
The announcement was made on Thursday in a statement by its spokesman, Dr. Fabian Benjamin.
The disruption, which commenced earlier today, was said to be arising from technical challenges associated with the platform’s hosting arrangements.
The board said it had immediately commenced intensive engagement with the hosting organisation to identify and resolve the issue as quickly as possible.
“The Board is particularly conscious of the timing of this disruption, given that CAPS is the central platform through which admissions into tertiary institutions across the country are processed. At this peak period of the admission exercise, institutions are actively processing admissions, candidates are anxiously awaiting the outcome of admission decisions, and several stakeholders are simultaneously interfacing with the platform.
“The Board considers it important to promptly inform the public of this development, in keeping with its commitment to transparency and accountability in the conduct of its statutory responsibilities. Rather than leave candidates, institutions and other stakeholders to speculate about the cause of the disruption, the Board is providing this update while all necessary efforts are being made to restore the platform,” JAMB said.
It added that it regretted the inconvenience the temporary disruption might cause candidates, institutions and other users of the platform.
All stakeholders it said, were however, assured that the it was working round the clock with the hosting organisation to resolve the issue and restore CAPS to full functionality within the shortest possible time.
It stated that given the critical role of CAPS in ensuring a transparent, orderly and coordinated admissions process, it would also review the circumstances surrounding the disruption with a view to putting measures in place to prevent a recurrence of such interruptions.
It expressed appreciation over the patience and understanding of all candidates, institutions and stakeholders, promising that it would provide further updates as developments unfolded.
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